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Returns

We want our customers to be happy and satisfied with their purchase.

If within 14 days you are not satisfied with your foggatti device, you can contact us to arrange for a return minus the shipping and handling charges.
All returns must be in excellent condition and contain all original product packaging and accessories.

We cannot accept returns on Drip tips or batteries. Atomisers must be complete and Unused.

Devices and Atomisers May be subject to a 15% restocking fee.

To Return an Product, please contact us first by clicking on the Contact Us link or email us support@foggatti.com to request a RMA.
Returns without first contacting us will be rejected.

When contacting us we will provide you with a RMA form that needs to accompany your returned Items. This Form Must be completed and included in the package with returning items.
Sorry, but shipping charges can not be refunded.

 

Faulty Goods

Goods deemed to be faulty will be replaced, If a replacement is not available the item/items will be refunded in full.

 

Warranty

All our Devices come with a Return To Base 12 month UK warranty (6 month Rest Of World)

Surcharge applicable for shipping. Warranties are none transferable an apply only to the original Purchaser.

 

Warranty Inclusions:

Materials

Craftsmanship

Components not deemed as consumables.

 

Warranty Exclusions:

Include but not limited to:

Miss-use

Cell/Batteries

Components deemed as consumables (such as o-rings, springs)

 

 To Make a Warranty Claim please contact us first by clicking on the Contact Us link

or Email us at Support@foggatti.com to request a RMA.

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